In our latest Process Mining Café, we talked with Linda Jantz from BVV Pension Management about using process mining in workshops.

When Linda took over the process improvement team, she realized that meeting with domain experts for two hours per week on a project did not lead anywhere. After she switched to full-day workshops, everyone noticed that it was significantly better. With the same amount of time as before (two hours per week), but now with one workshop day per month, they have gained an enormous focus and obtained much better results.

Previously, Linda had already talked about her projects at Process Mining Camp (sign up at the camp mailing list here to be notified as soon as the videos from last year are available). In this Process Mining Café, we dive deeper and make it very practical. Linda shares in detail how she prepares the meeting, what happens during the workshops, and how she processes the results afterwards.

She even provides a cheat sheet of the five project phases, and all checklists and templates (see the links below), so that you can take her approach as a starting point for your own process optimization project.

Watch the recording of the café here if you have missed it. A big thanks to Linda and to all of you for joining us!

Links

Here are the links that we mentioned during the session:

• Tobias shared how he built a privacy-minded solution to measure process mining data in this Process Mining Café.

• Linda’s cheat sheet of the five steps presented in this café (German version).

• Linda’s template for the project report (German version).

• Linda’s process mining analysis checklist (German version).

Contact us anytime at cafe@fluxicon.com if you have questions or suggestions about the café.

Have you seen that the Process Mining Café is also available as a podcast? So, if you prefer to listen to our episodes in your favorite podcast player, you can get them all here.

Sign up for our café mailing list and the YouTube playlist, follow Fluxicon on LinkedIn, or add the café calendar to never miss a Process Mining Café in the future.

Anne Rozinat

Market, customers, and everything else

• anne@fluxicon.com
• annerozinat
• @arozinat

Anne knows how to mine a process like no other. She has conducted a large number of process mining projects with companies such as Philips Healthcare, Océ, ASML, Philips Consumer Lifestyle, and many others.