Anne28 Apr
In our latest Process Mining Café, we talked with Linda Jantz from BVV Pension Management about using process mining in workshops.
When Linda took over the process improvement team, she realized that meeting with domain experts for two hours per week on a project did not lead anywhere. After she switched to full-day workshops, everyone noticed that it was significantly better. With the same amount of time as before (two hours per week), but now with one workshop day per month, they have gained an enormous focus and obtained much better results.
Previously, Linda had already talked about her projects at Process Mining Camp (sign up at the camp mailing list here to be notified as soon as the videos from last year are available). In this Process Mining Café, we dive deeper and make it very practical. Linda shares in detail how she prepares the meeting, what happens during the workshops, and how she processes the results afterwards.
She even provides a cheat sheet of the five project phases, and all checklists and templates (see the links below), so that you can take her approach as a starting point for your own process optimization project.
Watch the recording of the café here if you have missed it. A big thanks to Linda and to all of you for joining us!
Links
Here are the links that we mentioned during the session:
Contact us anytime at cafe@fluxicon.com if you have questions or suggestions about the café.
Have you seen that the Process Mining Café is also available as a podcast? So, if you prefer to listen to our episodes in your favorite podcast player, you can get them all here.
Sign up for our café mailing list and the YouTube playlist, follow Fluxicon on LinkedIn, or add the café calendar to never miss a Process Mining Café in the future.
Christian9 Apr
On the third and last day of this year’s Process Mining Camp, you will be practicing your analytical process mining skills on a whole new level: We have prepared a realistic data set, together with information about the company and its challenges. And then you, together with a small group of other campers, will put your skills to the test, and work on solving this case.
Just like in a war game or an incident response exercise, you will immerse yourself in the problem space. Orient yourself, learn what your role requires and implies, and attempt to find the best way to approach the situation.
There is a lot of value in actually going through a bite-size process mining project with some distance, unencumbered by real constraints. You are no longer distracted by your own process and company knowledge. You can try out ideas, think big, and go out on a limb — safety net included.
Throughout the day, there will be multiple opportunities to check your hypotheses and obtain more information from subject-matter experts. Choose the right analysis focus, make sure you interpret the data correctly, and see how you can communicate with various stakeholders.
You will do all this with group members of very different backgrounds. By working together with people from other industries, roles, cultural background, and with just different experiences, you will gain a new perspective of how to approach a process mining project.
→ Get your camp ticket now.
See you in Marseille very, very soon!
Anne1 Apr
You want to make sure that your process mining efforts bear fruit and create tangible value for your organization. To maximize the impact of your work, you need to involve the right people and align your analyses with your company’s strategic goals. How are other process miners dealing with this? What has worked for them and what hasn’t?
On the second day of this year’s Process Mining Camp, you will take a step back and focus on some important organizational aspects. To kick us off, Hajo Reijers from Utrecht University will talk to us about responsible process mining. Then, you will learn and share your knowledge in a series of four interactive workshops. Formulate the right analysis goals, manage data pipelines, show business value, and communicate effectively about process mining.
Every successful process improvement needs focus. Do you want to increase speed, lower cost, or create a better customer experience? Are your goals already well-defined or still vague? In this workshop, we will sharpen our view on what good analysis questions are, how you can categorize them, and how you can make sure that you are measuring the right thing.
Getting the right data is often the first barrier that people deal with in their process mining initiatives. In this workshop, we go deeper into the most frequent challenges related to data. Ensure data availability, address security and privacy concerns, and discover root causes and best practices for data quality problems.
When you can quantify the improvement opportunities you discovered, you can proceed in a much more targeted manner. You can prioritize and pick the improvements with the highest business value. But you can also compare the expected benefits to the realized changes at the end of your process mining project. In this workshop, we discuss how to quantify the value of process improvements for different use cases, including soft benefits.
Whether you want to convince higher management, discuss your data requirements with IT, solicit the support of domain experts, or share your findings with your colleagues — you often need to introduce other stakeholders to process mining, explain how you work, and get them on board. In this workshop, we discuss how to communicate effectively, depending on who you are talking to.
→ Click here now to get your ticket, and come join us at camp!
Get the impulse and the missing pieces you need to take the next step with process mining. You will share your experience with your peers and learn how to make process mining work in your own organization.
We can’t wait to see you in Marseille very soon!
Anne30 Mar
When we looked at bottlenecks in the previous analysis tip video, Emilio asked whether it is still a good idea to use the mean if you don’t have a normal distribution.
That’s a very good question because the arithmetic mean is often quite influenced by outliers. In contrast, the median represents a typical value and may be a better way to analyze the performance of your process.
In this new 3-minute analysis tip video, we examine examples of the mean and median in Disco in various situations.
Christian24 Mar
Your skills as a process miner are the foundation of your process mining practice. You want to be familiar with a broad range of analysis approaches, and to be confident in applying them correctly and productively. The mechanics of process mining progressively become second nature, moving into the background. This allows you to concentrate on analyzing a process interactively together with domain experts, for example.
You want to be familiar with how to use the process mining tool itself, but you also need a thorough understanding of the concepts behind process mining. On the first day of Process Mining Camp 2026, you will sharpen your skills in two workout sessions.
In the data workout, you will practice creating an event log in different scenarios.
Data preparation is not something that you can just outsource to IT, or to data experts in your organization. There are a number choices that have a direct influence on the types of analysis that you can perform later. This means that you need to have a seat at the table. You will guide the data preparation steps, even if you don’t execute them yourself.
The analysis workout will challenge your understanding of the fine differences in process exploration.
What is the regular flow, and where are the deviations? Where does the process start, and where does it end? Once you start analyzing, you will find that you need to refine your initial analysis questions. And, eventually, you will want to develop ideas for improvements, and make projections about the likely effects of these process changes. How exactly can you do all this?
You will work hands-on, on a series of exercises. For each exercise, we discuss the solutions, so that you can learn from your mistakes.
You can choose from exercises on different levels of difficulty. This ensures that regardless of how experienced you already are, you will learn something new. And of course, if you are completely new to process mining, be sure to join the boot camp to get familiar with the fundamental concepts before camp.
Sign up now and get your camp ticket here. We can’t wait to see you all in Marseille in May!
info@fluxicon.com